Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the mobile application, website, and services offered by ClimMate Studio LLC (“ClimMate”, “we”, “us”, or “our”). Our mobile application (the “App”) and website located at climmatestudio.com (the “Site”) are collectively referred to as the “Services.” By accessing, installing, or using our Services, you agree to be bound by these Terms and our Privacy Policy.
We may update these Terms from time to time. Continued use of the Services means you accept the revised Terms. If you do not agree, please do not use the Services.
We and our third-party providers may improve or change features, programs, and pricing at any time without notice. Some pages may include supplemental notices or additional terms that apply to those specific features.
The Services are not intended for children under 13 years of age.
1) Right to Modify or Discontinue
We may modify, suspend, or discontinue the Services (or any part) at any time, temporarily or permanently, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuance.
2) Registration & Eligibility
Certain features require an account. You agree to:
Provide true, accurate, current, and complete information (“User Data”); and
Keep your User Data accurate and up to date.
If we reasonably believe your User Data is inaccurate or outdated, we may suspend or terminate your account. You represent that you are of legal age and are not barred from receiving services under applicable law.
3) Payments, Fees & Renewals (If Offered)
If we offer paid plans (e.g., ClimMate Premium or Family/Household plan) and you choose to purchase:
You authorize us and/or platform providers (Apple/Google or Stripe) to charge your Payment Method.
Fees are payable in advance and may auto-renew until you cancel.
Renewal amounts will be the same unless otherwise notified in advance.
We reserve the right to change prices or introduce new fees with reasonable notice.
App Store/Play Store subscriptions. If you purchase through Apple App Store or Google Play, billing, renewals, upgrades, downgrades, and cancellations are managed through your platform account settings.
ALL PURCHASES ARE FINAL. Unless required by law, unused periods are non-refundable.
Family/Household plan (if offered). Eligibility, number of invitees, and address requirements are set by ClimMate and/or platform rules and may change. Downgrades typically take effect at the next renewal.
4) Cancellation
You may cancel a subscription (Annual, Premium, or Family plan) via the platform’s subscription management (e.g., iOS Subscriptions). Cancellation takes effect at the end of the current billing cycle; service level remains until that date. Afterward your account reverts to the free tier. No refunds or credits will be issued unless required by law.
5) User Conduct & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. While we take reasonable measures to protect accounts, we cannot guarantee absolute security.
You agree not to:
Upload content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or otherwise objectionable;
Infringe the rights of others (privacy, IP, or contract);
Distribute spam or unsolicited promotions;
Upload malware or attempt to interfere with the Services or related networks;
Use automated access (bots, spiders, scrapers) without written permission;
Violate any applicable laws or regulations.
We may (but are not obligated to) pre-screen, monitor, or remove content, in our discretion, that violates these Terms or is otherwise objectionable.
We may access, preserve, and disclose User Data and content if required by law or if we believe in good faith that such action is reasonably necessary to (a) comply with legal process; (b) enforce these Terms; (c) respond to claims of rights violations; (d) respond to your support requests; or (e) protect the rights, property, or safety of ClimMate, users, or the public.
The Services are for your personal, non-commercial use. You may not reproduce, distribute, publicly display, sell, or create derivative works from the Services except as expressly permitted.
6) Third-Party Equipment & Services
Some features may rely on third-party equipment or services (e.g., GPS, mobile data, mapping providers such as Mapbox/Google Maps). We are not responsible for acquisition, compatibility, or performance of third-party equipment/services.
7) Content Submitted to the Services
You retain ownership of content you submit (“User Content”). By submitting User Content, you grant ClimMate a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, host, reproduce, adapt, modify, publish, publicly display, and distribute such content solely to operate, improve, and promote the Services.
Where the App lets you mark content as private or share with selected users, we will respect your choice; however, if you choose to make content public or share more broadly, we cannot guarantee privacy for that content.
8) Gym & Map Content; Informational Use Only
Logos, maps, gym details, and other copyrighted materials displayed within the App may be owned by third parties. We may remove such data upon request of the rights holder without notice.
Gym information, labels (e.g., top-rope/lead/bouldering/yoga/sauna), hours, and map data are informational only and provided without warranty—please verify locally before relying on them.
9) Electronic Communications
The Services may provide forums, messaging, or other ways to communicate. You agree to use them only for their intended subject matter; your communications are deemed User Content and subject to these Terms. Electronic notices we provide satisfy any legal requirement for written notice.
10) Proprietary Rights & License to You
The Services and related software and content are protected by intellectual property laws. We grant you a personal, non-transferable, non-exclusive license to access and use the Services. You may not reverse engineer, decompile, or otherwise attempt to derive source code, nor may you sell, assign, sublicense, or create derivative works from the Services.
“ClimMate” and associated logos are trademarks of ClimMate Studio LLC. Other marks are the property of their respective owners. We reserve all rights not expressly granted.
11) Disclaimers; No Medical Advice; Assumption of Risk
THE SERVICES AND ALL INFORMATION, SOFTWARE, PRODUCTS, AND CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.
No Medical Advice. Training plans, metrics, videos, and any guidance in the App are general fitness information and not medical advice. Consult a physician or qualified professional before beginning any physical activity. In an emergency call 911.
Assumption of Risk. Climbing and related training involve inherent risks, including property damage, bodily injury, or death. You voluntarily assume all risks—known and unknown—associated with these activities, even if caused in part by the acts or omissions of ClimMate or others. We do not supervise or inspect gyms, routes, events, or your personal equipment.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLIMMATTE STUDIO LLC OR ITS OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REVENUE, ARISING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME LIMITATIONS MAY NOT APPLY TO YOU.
12) Indemnification
You agree to indemnify and hold harmless ClimMate Studio LLC, its officers, employees, agents, partners, and licensors from any claim, demand, or expense (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use or misuse of the Services; (c) your athletic activities while using the App; (d) your violation of these Terms; or (e) your violation of any rights of another person or entity.
13) Termination
We may suspend or terminate your account immediately, with or without notice, for reasons including: (a) breach of these Terms; (b) legal or governmental request; (c) your request (self-deletion); (d) discontinuation or material change of the Services; (e) technical or security issues; (f) extended inactivity; or (g) nonpayment of fees, if any. Upon termination we may delete your information and bar further access.
14) Applicable Laws
The Services are controlled by ClimMate Studio LLC from the United States. You are responsible for compliance with local laws when accessing from other locations. Do not use or export content in violation of U.S. export laws.
15) Dispute Resolution — Binding Arbitration
Most concerns can be resolved by contacting support@climmatestudio.com. If we cannot resolve a dispute informally, you and ClimMate agree to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Rules and, where applicable, the Consumer Rules. You waive the right to a jury trial or to participate in a class action.
Restrictions. Arbitration is individual only: no class actions, no representative claims, and no consolidation of claims without both parties’ consent.
Location. If you reside in the U.S., arbitration will occur at a reasonable location convenient to you or remotely. If outside the U.S., arbitration will be initiated in Sheridan, Wyoming, USA. The arbitrator may award individual injunctive or declaratory relief as needed.
If we change this arbitration provision in the future (other than our notice address), you may reject the change by written notice within 30 days, and the prior version will apply.
This arbitration provision survives termination of these Terms.
16) Entire Agreement
These Terms (including our Privacy Policy and any feature-specific supplemental terms) constitute the entire agreement between you and ClimMate Studio LLC regarding the Services. If there is a conflict, we will resolve it at our discretion. Section headings are for convenience only.
17) Notice to California Residents
Pursuant to Cal. Civil Code § 1789.3:
(a) ClimMate Studio LLC is located at 30 N Gould St, Sheridan, WY 82801.
(b) Fees and charges (if any) vary by plan.
(c) For questions or complaints, contact support@climmatestudio.com. You may also contact the California Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; (800) 952-5210.
18) General
No joint venture, partnership, employment, or agency relationship exists between you and ClimMate by virtue of these Terms or your use of the Services. Our failure to enforce a right is not a waiver. If any provision is found invalid, remaining provisions remain in full force. You may not assign these Terms without our prior written consent; we may assign or delegate in our discretion, including to contractors. Our notices via email, postal mail, or in-app postings constitute acceptable notice. A printed version of these Terms and any electronic notices is admissible to the same extent as other business documents.
19) Support
We provide support through:
Website: https://climmatestudio.com
Email: support@climmatestudio.com
We aim to respond within 2–3 business days.
Questions? Contact support@climmatestudio.com.